1. Your Requirements
Get in touch with us by filling out the enquiry form, create a quote form, email, or by telephone. We’ll require all the information that you would like to have on your website, this includes information like your company profile, logo, who you are, what you do, contact information, images/photographs and links to your social media accounts as well as any other functionalities that you may require, such as online shopping, events calendar, etc. in order to give you an estimated cost. Communication about the project details will be done via email in order to avoid any misunderstandings.
2. Project Pricing Estimate
After we have received your requirements for the website to be designed, we will send you a quotation for the work to be done and the estimated time of completion.
Note: The quote is based on the information we have received prior to the creation of the quote. Any additions such as additional content or content changes, branding changes, additional functionalities, and important instructions that were not specified will be charged for. Please make sure that you have sent us the final content brief so that we can determine the scope of the project and give you an accurate quotation.
3. Acceptance – 50% Deposit
If you accept the quote and you are ready to proceed, please let us know so that we can send you the invoice with our banking details. Please note that we will require a 50% deposit payment in order to book your project. As we are a small team, we have a limited amount of work we can take on at any given time. As such, any timeline that was given could be affected if there is a delay in deposit or communication.
4. Design Process
After we have received payment, we can start setting up your hosting and domain name. The time it will take to design the website will depend on the amount of work we have at the time, the amount of content you would like to have on your website as well as the complexity of the design.
5. Design Changes & Approval
We will inform you as soon as the initial design is completed. Please be sure to go through your website and let us know if there are any changes you would like us to make. We allow one round of changes (that are not outside of what was quoted on) which needs to be submitted within 5 days after the completion of the initial design. Thereafter any changes we need to make will be done at an hourly rate.
6. Search Engine Submission
After the changes have been made, we’ll add the SEO markup and optimize the website for search engines. This includes optimizing the page titles, descriptions, alt tags, creating a sitemap, and submitting your website to Google for indexing.
PLEASE NOTE: This does not include ranking your website on Google for specific keywords. This is only to get your website indexed/listed on Google. Indexing can take up to 4 weeks to complete.
To rank for specific keywords, please see our search engine optimization services.
7. Your Website is Live
Your website can now be found on search engines and users are able to view your website from anywhere in the world.
8. Final Payment
We require the balance to be paid within 7 days after we have completed the design of your website.
9. Support & Maintenance
Feel free to contact us if you require updates/content changes on your website. Content updates are charged at an hourly rate of R250.00 per hour. We also have a 24/7 ticketing support system for any hosting/technical support, website support or account queries you may have.
